Reviews

I thought I had Covid due to the known symptoms and was feeling miserable. I made an appointment and made myself use the last bit of energy I had to go to my appointment. They saw me right away and the customer service was on point. There was no long waits from beginning to the end of my visit. The doctor was very thorough and after fully tested, my Covid test came back negative!!! I just caught nasty cooties from walking through the Strip a couple of days before. Thank God my family did not get sick like I did.

Great appointment, good attending physician and staff very knowledgeable.We are from Chicago and Knoxville with good medical.This was very impressive today.Thank you.

Very efficient and patient. Thank you!

I made an appointment and was seen a few minutes prior to my time. NP was attentive and addressed my concerns. It was the quickest most positive experience I think I’ve had at an urgent care. We’ll definitely return in the future if they continue to operate in this manner. Thank you!

Had to go to urgent care and I found this facility, so glad I did Dr. Burnson was caring, professional and friendly more importantly he listened and didn't rush me. I highly recommend!!

Dr. Bertson Katende is wonderful! He has amazing bedside manner and takes time to answer all your questions. I have been to many doctors over the years and he by far exceeded my expectations! I will definitely be back. Thank you

Great staff. Quick & easy. Great doctor!

Everyone was amazing and treated me super fast. I truly appreciate your kindness and prompt service. I will be back and also send my family and friends. Thanks again for everything.

All staff members from the gentleman who checked me in, the nurse who took my vitals and the doctor were wonderful! It might be my best experience ever in a Las Vegas area medical facility, We were passing through to Utah for a funeral from Arizona and they were amazing!

Do not go to this place the leadmedical assistant there smokes Vapes in the doctor's office which is totally illegal I started working here for 2 days and I can't do it no more the lead medical assistant has been a medical assistant 6 months and is a joke she's been vaping in the front desk at the office vaping in the exam rooms not doing her job by protocol the health board and the medical board of the state needs a check into this clinic because they have a bunch of little kids running it the nurse practitioner he's awesome but in the same sense he needs to be accountable for his clinical staff and they don't know what the f*** they're doing they play in the phone all day they don't do their job I couldn't take it no more I was like I quit after a day and a half. I have videos of her shaking her butt at work and violating HIPAA and phi regulations that's required by federal government it's a joke if I could ever help somebody else and I love helping patience and I'm experienced medical assistant I would please recommend you go to care now

You will get overcharged here. They have no idea what they are doing with billing. They have no education on how co-pays and deductibles work. They will make you pay $160 and up for deductibles when the visit itself without insurance is only $125. A friend of mine said they charged his card when he paid as a self paying patient for only $125 and they charged his card over $100 without permission of charging the card and he didn’t know they were going to keep his card to charge more 2 weeks after his visit. And took a month for him to receive a refund because they kept telling him “we’re sending it to billing” this place is a fraud don’t TRUST these people go to a bigger known urgent care.

This place is a joke, I called to ask some questions this lady Kristen answered the phone she’s rude seemed like she didn’t want to talk or answer my questions I can hear how frustrated she sounded just answering the phone. Didn’t show up because if the phone call was rude then I can only imagine the visit itself.